Terms and Conditions

Effective Date: 16/07/2025

Welcome to Loving Loud Little People (“we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Use of Website

By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. You agree not to use our website for any unlawful or prohibited activity.

2. Products and Services

We offer digital parenting guides, printable resources, email content, and support services related to early childhood development.

All digital products are for personal use only and must not be copied, shared, resold, or used for commercial purposes without written permission.

3. Intellectual Property

All content on this site — including our name, logos, downloads, images, and text — is owned by Loving Loud Little People and is protected under Australian copyright law. You may not use our content without permission.

4. Payments and Pricing

All prices are listed in USD and may change at any time without notice.

Payments are processed securely through third-party providers such as Stripe or PayPal. We do not store or have access to your payment details.

5. Refund Policy – 7-Day Money-Back Guarantee

We want you to feel confident and supported in your parenting journey. That’s why we offer a 7-day money-back guarantee on our digital guides.

If you’re not satisfied with your purchase, contact us within 7 days of buying the product at willeke@lovingloudlittlepeople.com, and we’ll provide a full refund — no hard feelings, no hassle.

This guarantee applies to digital guide purchases only and does not apply to:

  • 1:1 coaching or consultation services

  • Printable add-ons or order bumps (e.g. journals, checklists, flashcards)

6. Coaching and Support Services

When you book a coaching session or support service:

  • A minimum of 24 hours’ notice is required for cancellations or rescheduling.

  • Sessions cancelled with less than 24 hours’ notice, or no-shows, will not be refunded or rescheduled.

  • These services are supportive in nature and not a replacement for medical, psychological, or therapeutic advice.

7. User Conduct

You agree not to:

  • Interfere with the operation or security of the website.

  • Attempt unauthorized access to protected areas.

  • Share or misuse our content, downloads, or intellectual property.

8. Limitation of Liability

While we do our best to provide safe, helpful, and evidence-informed resources, Loving Loud Little People is not liable for any damages or losses resulting from your use of our website or services.

Our content is educational and supportive — not a substitute for professional advice.

9. Privacy

We are committed to protecting your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms and Conditions from time to time. By continuing to use the website after changes are posted, you accept those updates.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any legal matters will be handled in the courts of New South Wales.

Contact Us

If you have any questions about these Terms, or need help with your purchase, we’re here for you.

📧 willeke@lovingloudlittlepeople.com